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POST

Authentication

This endpoint requires subscriber authentication. Use the JWT token from subscriber.identify in the Authorization header or publicAccessToken cookie.

Request Body

string
required
Feedback title. Brief summary of the feedback.
string
Detailed description of the feedback. Supports plain text.
string
Custom feedback type. Can be used for categorization.
string
UUID of the feedback board to post to. If not provided, feedback won’t be assigned to a specific board.
object
Custom metadata object. Can store any additional information.

Response

object
Created feedback object

Behavior

  • Moderation: If team has publicBoardModeration enabled, feedback starts unpublished and requires approval
  • Default Status: New feedback defaults to in_review status
  • Default Priority: New feedback defaults to medium priority
  • Auto-subscribe: Creator is automatically subscribed to notifications
  • Webhooks: Triggers feedbacks.create event for Zapier integrations

Use Cases

  • Feature Requests: Users suggest new features
  • Bug Reports: Users report issues
  • General Feedback: Users provide product feedback
  • Ideas: Users share product ideas

Notes

  • Subscriber must belong to the same team as the board
  • Board must exist and belong to the team
  • Empty title will fail validation
  • URL is auto-generated from title and urlId
  • Feedback is immediately visible to team (unless moderation is enabled)