Management
Create Feedback (Public)
Create new feedback from public widget. Requires authenticated subscriber via JWT token.
POST
Authentication
This endpoint requires subscriber authentication. Use the JWT token fromsubscriber.identify in the Authorization header or publicAccessToken cookie.
Request Body
string
required
Feedback title. Brief summary of the feedback.
string
Detailed description of the feedback. Supports plain text.
string
Custom feedback type. Can be used for categorization.
string
UUID of the feedback board to post to. If not provided, feedback won’t be assigned to a specific board.
object
Custom metadata object. Can store any additional information.
Response
object
Created feedback object
Behavior
- Moderation: If team has
publicBoardModerationenabled, feedback starts unpublished and requires approval - Default Status: New feedback defaults to
in_reviewstatus - Default Priority: New feedback defaults to
mediumpriority - Auto-subscribe: Creator is automatically subscribed to notifications
- Webhooks: Triggers
feedbacks.createevent for Zapier integrations
Use Cases
- Feature Requests: Users suggest new features
- Bug Reports: Users report issues
- General Feedback: Users provide product feedback
- Ideas: Users share product ideas
Notes
- Subscriber must belong to the same team as the board
- Board must exist and belong to the team
- Empty title will fail validation
- URL is auto-generated from title and urlId
- Feedback is immediately visible to team (unless moderation is enabled)

